• Hikvision’s Corporate Background

    Hikvision’s Corporate Background

    Hikvision is an independent and publicly traded corporate and has always been completely transparent about its ownership structure. Hikvision’s shares are held by a diverse set of private and public shareholders, such as venture capitalists, A-shareholders and overseas institutional inverstors such as Hong Kong Service Clearing Company Ltd. (HKSCC) and UBS AG. HKSCC and UBS AG are currently among Hikvision’s top 10 shareholders. Less than 42% of Hikvision’s shares are owned by CETHIK, a Chinese state-owned enterprise (SOE), which besides being shareholder has no involvement in business decision-making.

    Hikvision is acting entirely independent and refutes resolutely any allegations in the media that CETHIK’s share ownership has any influence on business operations or otherwise. Indirect state ownership in private corporations is a regular and increasing occurrence all over the world. According to the European Commission, “[m]ajority-owned SOEs account for about USD 2 trillion of assets and more than six million jobs in the OECD member countries combined. These figures would be even higher if firms with public minority shares were included.” For example, the German federal state is direct majority shareholder of 62 enterprises and indirect shareholder of 508, including the Rail Service Center Rotterdam B.V. in the Netherlands, Euro Cargo Rail SAS in France and Arriva (2007) Limited in the UK.

    As the world's largest provider of video surveillance equipment, Hikvision is on the forefront of emerging technologies such as artificial intelligence and deep learning. Hikvision has been very successful in the past decade because we partner with our customers, to win business together and, ultimately, to provide a safer environment for communities, families and businesses.
    Please do not hesitate to contact us with any further questions on these or other topics. You can reach us at support.eu@hikvision.com.

  • Disclaimer

    Hikvision does not warrant to provide the after-sale services or support for any of the Hikvision products
    purchased through any channels other than Hikvision’s official website or the local authorized retailers.

    August 2017

    To Our Valued Customers,

    As is well known, professional HIKVISION products are highly technical devices that require substantial product knowledge for the best possible system design, installation, support, and maintenance that our customers and end users deserve. Unfortunately, a large amount of products now are acquired from unauthorized channels and are not valid, up to date, or genuine HIKVISION products and accessories with qualified warranty or technical support.

    For your protection, and to ensure you receive the best advice, technical support, and genuine HIKVISION products and accessories, HIKVISON is proceeding to build the selective distribution program in EU and UK (hereinafter referred as “HIKVISION Selective Distribution Program”), a new way different from generally intensive and exclusive distribution.

    For HIKVISION Selective Distribution Program, HIKVSION establishes a set of criteria for authorized distributors (hereinafter referred as “Authorized Wholesalers”) and authorized system integrators/installers (hereinafter referred as “AuthorizedSystem Integrators/Installers”)(“Authorized Wholesalers” and “Authorized System Integrators/Installers” together referred as “Authorized Partners”), who are required to meet certain criteria and responsibilities mandated by HIKVISION. This includes not limited to the establishment and maintenance of the service staff, facilities, plant and equipment at one or more locations suitable for the satisfactory maintenance and repair of the HIKVISION Products. In other words, only the one who meet the relevant criteria can be the Authorized Partners, which HIKVISON products can only be bought and sold by, including online and offline. And the Authorized Wholesaler will only operate at the wholesale level of trade, and shall not sell the Products to end-users and the Authorized System Integrator/Installer will sell the HIKVISION Products to end-users at the retail level.

    When becoming an Authorized Partner, you are able to leverage the HIKVISION partner portal, comprehensive multi-year warranty, and online project registration program. Also, you will have access to HIKVISON pre-sales support for sales questions, configuration and design assistance for the registered projects.

    HIKVISION Selective Distribution Program will protect Authorized Partners that have invested the time and resources into becoming and maintaining their authorized status and in being knowledgeable in HIKVISION products to provide the best products choices to protect our customers.

    Vendors who fail to meet its criteria or violate HIKVISION Selective Distribution Program by selling products to the unauthorized wholesalers/system integrators/installers after prior notification by HIKVISION are automatically moved to the Unauthorized Wholesalers/Systems Integrators/Installers.

    To be our Authorized Partners, please contactus for complete criteria.

    For more questions about this Program,please feel free to contact us at sales.eu@hikvision.com