• Network Camera Firmware V5.5.0 Release Note

    Firmware  V5.5.0 Release Note.pdf

     

  • HDD Compatible List for Hikvision DVR NVR_20170714

     

     

     

    HDD Compatible List for Hikvision DVR NVR_20170714.pdf

     

     

  • ​Notice: Hik-Connect Service Release

    Notice: Hik-Connect Service Release

     

    Jan. 3, 2017

     

    To Our Valued Customers,

     

    Hikvision is pleased to announce the launch of its Hik-Connect service for customers migrating from the HiDDNS Service (please refer to the Dec. 13, 2016 Notice: HiDDNS Service Migrates to Hik-Connect).

     

    Beginning Jan. 3, 2017, the Hik-Connect web portal, www.hik-connect.com, will be available for account registration, to add devices, for centralized management of devices registered to the Hik-Connect platform with domain name, and for device access via domain name link on a web browser. For existing HiDDNS connected devices, customers can still view the devices directly via their domain URL (www.hik-online.com/domainName) through a web browser, iVMS-4200 or iVMS-4500.

     

    In the meantime, customers can use the Hik-Connect App (IOS & Android) to add registered devices for remote management. Hikvision will release a new version of the Hik-Connect App that we expect to be approved by Apple and Google Play and ready for downloading around Jan.  10, 2017. At that time, customers will be able to add devices by Hik-Connect Domain, IP/Domain method, and also continue using the alarm PUSH notification service. For more details about the Hik-Connect service, please consult the following how-to guides: http://www.hikvision.com/en/faq_81.html.

     

    Please be aware of the upcoming release information:

    ItemsDetailsRelease DatesRemarks
    Hik-Connect web portal (www.hik-connect.com)

    ·Hik-Connect account registration.

    ·Hik-Connect devices centralized management.

    Jan. 3, 2017N/A

    Hik-Connect App

    (IOS and Android)

    ·Hik-Connect account registration.

    ·New Device tab is used for adding devices by Hik-Connect Domain, IP/Domain method.

    Jan. 4, 2017

    submit to IOS APP Store/Google Play

    Estimating extra 4-7 days until approval   is completed

     

    As they become available, Hikvision will upload the corresponding device (including IP cameras and recorders) firmware that supports Hik-Connect, on the Hikvision website. In the interim, customers can take advantage of the Hik-Connect platform features by following a few easy steps.

     

     

    Here are the set-up instructions:

     

    1. Upgrade device to proper firmware that supports Hik-Connect

    2. Enable “Hik-Connect” on device local or web GUI, and configure corresponding parameters if necessary

    3. Download the Hik-Connect App from the IOS App store/Google Play

    4. Register user’s personal account via email or phone number at Hik-Connect App/Hik -Connect web portal

    5. Add user’s owned devices into user’s registered account at Hik-Connect App/Hik- Connect web portal

    6. Adding the device by Hik-Connect Domain method is necessary if customers want to use the new domain name service on Hik-Connect App

    7. The new registered device is ready to use

     

     

    If you have any questions, please contact your Hikvision representative or Hikvision Tech Support at support@hikvision.com

     

     

    Hikvision Digital Technology Co., Ltd
    Hangzhou, China

     

     

     

  • HiDDNS Service Migrates to Hik-Connect

    Notice: HiDDNS Service Migrates to Hik-Connect

     

    Dec. 13, 2016

     

    To Our Valued Customers,

     

    Hikvision is pleased to announce the migration from Hikvision’s HiDDNS Service to the Hik-Connect platform.

     

    Hikvision has offered HiDDNS, a Dynamic Domain Name Service, (www.hik-online.com) as an optional service to end users to enable remote access to their video surveillance cameras from a connected device.

     

    As the user base continues to grow, Hikvision is migrating to the new Hik-Connect platform, which offers additional scalability by removing restrictions on capacity. With Hik-Connect on Amazon Web Service we leverage their best practices to enhance our security. Alternatively, customers still have the option to use any other third-party DDNS platform, such as DynDns, No-IP and PeanutHull. 

     

    The HiDDNS web portal will be discontinued on Dec. 30, 2016; customers will not be able to register new accounts on www.hik-online.com, nor will they have the ability to access the Device Status tab or the Device Management tab. However, HiDDNS device functionality will not be affected, and users will continue to be able to access each device via domain URL or through iVMS-4200/iVMS-4500 client software.

     

    As of Feb. 16, 2017, no new devices can be registered using the current HiDDNS platform. However, previously registered devices will continue to function on the HiDDNS platform.

     

    The fully featured HIk-Connect platform will be ready in Q1 2017. In the meantime, customers can use the Hik-Connect App to register devices. Once the full platform is online, customers will use the same login account created using the Hik-Connect APP or iVMS-4500 App to centrally manage all devices.

     

    Here are the set-up instructions:

     

    1. Upgrade device to proper firmware that supports Hik-Connect

    2. Enable “Hik-Connect” on device local or Web GUI, and configure corresponding parameters if necessary

    3. Download the Hik-Connect App from the IOS App store/Google Play

    4. Register user’s personal account via email or phone number at Hik-Connect App/Hik Connect web portal/iVMS-4200

    5. Add user’s owned devices into user’s registered account

    6. The new registered device is ready to use

     

     

    If you have any questions, please contact your Hikvision representative or Hikvision Tech Support at support@hikvision.com

     

     

    Hikvision Digital Technology Co., Ltd
    Hangzhou, China

     

  • Network Camera Firmware V5.3.6 build 151105 Release Note

     

    Firmware V5.3.6 Release Note.pdf


  • Network Camera Firmware V5.3.4 build 150812 Release Note

     

    Firmware V5.3.4 Release Note.pdf

  • How to Activate Device V1.01_20150612

    How to Activate Device.pdf

    HIKVISION’s newly manufactured devices (i.e. IP cameras (IPC), PTZ cameras, digital video recorders (DVR) and network video recorders (NVR)) with the latest firmware (IPC and PTZ from V5.3.0 DVR/NVR from V3.3.0) no longer have a default password. When using the device for the first time users need to activate the device through a compulsory password setting. 

  • Netra DVR/NVR V3.2.0 Release Notes

    Netra V3.2.0 Release Notes(Public).pdf

     

  • Network Camera Firmware V5.2.0 Release Note

    Network Camera Firmware V5.2.0 Release Note.pdf

  • Tested-compatible/incompatible Backup Peripherals for HIKVISION DVR

    Tested-compatible USB Flash Disk (FAT32)

    Aigo mini L8202, 1GB (need to be formatted)         

    Aigo Mini MP3-H06 Plus, 128M  

    Aigo Mini, 128M (supported after software version modified on Jan. 4, 2005)

    Babydisk, 64M (manufacturer:  Hansol Hedy)

    Caixing, 128M 

    CoDisk, 64M

    Crucial, 1G

    DANE-ELEC, 512M

    Imation, 128M

    Kingsoft MD07, 1G

    Kingston Data Traveler, 2GB

    Kingston Data Traveler, 4GB

    KingSton, 1G

    Lexar, 1G

    LG M4, 4G

    Memorex, 1G

    Netac ODF, 64M

    Netac ODN (upgraded), 32M

    Netac OSC 64M, 32M

    Netac U200, 128M (USB flash disk)

    Newman Flash Disk, 32M

    Newman V3, 2GB

    Newman V6, 1GB

    PNY Attaché, 1G

    PNY attaché, 1G

    RUNDISK RM-UR03, 128M

    Samsung, 64M

    SanDisk, 1G

    Shinco, 1G

    SMART, 128M

    UNIbit, 128M

    Unis Z-301, 4GB 

     


    Tested-incompatible USB Flash Disk

    Aigo Mini Type Generation II, 1GB

    Aigo Mini Type Generation II, 256M

    Kingsoft MD09, 1G

    Kingsoft MD2007, 1G/2G

    Kingston Data Traveler, 1GB

    Unis Chac USB2.0, 1GB


     
    Tested-compatible USB HDD (FAT32)

    Aigo Generation III, 80G 

    Aigo Portable Storage H8165, 250G

    Aigo Portable Storage II (Smart Security), 40G

    IBM, 20G/30G

    Lenovo, 80G 

    NESON2501S,  500G

    NESON2502B,  500G

    NESON3501B, 1T

    Newman Newsmy, 40G

    Newman Traveller, 2.5T/40G 

    Newman YDStar E80, 160G

    OMATA 3.5’’ Portable HD Enclosure   

    PC HD+YDStar Disk Enclosure

    Samsung NM-0704, 160GB

    Seagate FreeAgent Go, 160G 

    STYSEN  E02 HD Enclosure + Samsung Kinpo 2.5’’ HD

    YDStar (Sony) +Mobile PC HD

    YDStar Su35 External HD Enclosure plus Seagate 7200.7 80G HD 




    Tested-compatible USB R/W

    Aigo ME-335U2

    Aigo YDStar

    Aigo F5232BU

    ASUS CRW-4824A + YDStar USB Adapter Box

    BenQ (CD/DVD)   EW164B

    BENQ 5232WI-ok2

    BENQ EW162I-OK2

    BenQ  TW200D

    IMPRESS

    LG GSA-E60N

    LG(CD/DVD)    GSA-E10L

    Samsung   SE-S204

    Samsung   SE-S224

    Samsung(CD/DVD)    SE-S164

    Sony + YDStar USB Adapter Box

    SONY CD-R/RW CRX225E + Adapter Cable

    SONY CD-R/RW CRX230AD + Adapter Cable
     



    Tested-compatible SATA R/W

    ASUS DRW-22B1ST
    LG GH20NS10

    LG GH22NS50     
    LITEON iHAS324-26 Y (compatible with DS-8000/8100/9000 series DVR)

    Panasonic SW-9588-C

    Pioneer DVR-212CHG

    Pioneer DVR-217CHG

    Samsung SE-S204

    Samsung SH-S223

    Samsung TS-H653F

    Sony AD-7200S

    Sony AW-G170S



    Tested-compatible IDE R/W

     

    ASUS DVD(IDE) DRW-1608P3S

    ASUS DVD(IDE) DRW-1814BL

    ASUS DVD(IDE) RD-W8141LB

    BenQ DVD(IDE) DW1670

    BenQ DVD(IDE) DW1680

    LG CD-R/RW GCE-8525B

    LG DVD(IDE) GSA-H12N

    LG DVD(IDE) GSA-H20L

    LG GH22NP20

    LG GSA-H55N

    NEC DVD R/RW & CD-R/RW ND-3500A

    Samsung DVD(IDE) TS-H652

    Sony CD-R/RW CRX225E

    Sony DVD(IDE) DW-G120A

    Sony DVD(IDE) DW-Q120A

    Toshiba Samsung CD-RW SH-R522

    Toshiba Samsung DVD Writer SH-S182


  • Tested-compatible TF Card for HIKVISION Network Camera

    Tested-compatible TF (microSD) Card
    • Kingston: 4G/8G/16G/32G/64G/128G

    • Sandisk: 4G/8G/16G/32G/64G/128G

    • Transcend: 4G/8G/16G/32G/64G

    • Samsung: 4G/8G/16G/32G/64G

    • Kingmax: 4G/8G/16G/32G/64G

     

     

  • HIKVISION Card Hardware Compatible List

    OS Requirement
    Windows2000Pro + SP4
    WindowsXP + SP2
    Windows 2003(Please enable DirectDraw and Direct 3D acceleration)
    Windows Vista
    (All 32bit OS, with DirectX version higher than 8.1)
    32 bit Linux System
     
     
    Hardware Requirement
    CPU:
    Intel P3, C4, P4 , Core2, Core4
     
    Motherboard:
    Gamen motherboard with Intel 915 chipsets
    Microstar, Gigabyte motherboard with Intel 945 chipsets
    Asus, Microstar, Gigabyte, Intel, ECS motherboard with Intel 965 chipsets
    ECS, Intel, Gigabyte motherboard with Intel G31/G33 chipsets
    Asus motherboard with Intel P31 chipsets
    Asus, Microstar, Gigabyte, Intel, ECS motherboard with Intel P35 chipsets
    Microstar, Gigabyte motherboard with Intel P43 chipsets
    Microstar, ECS motherboard with Intel P45 chipsets
     
    Display Adapter:
    Notice: some display model (i.e. ATI 2600D) does not support Windows 2000 Operating System
    ATI X550, X600, X1300, X800, X1550, X1600, X1650, HD2400, HD2600, 3450, 3650, 3850, 4850
    ATI 7000, 7200, 7500, 8500, 9000, 9200, 9500, 9600
    GeForce 6200LE, 6600LE, 7300LE, 7600, 8400GS, 8500GT, 8600GT, 9400, 9500, 9600, 9800
    GTX250, Tnt/Tnt2 , GetForce Mx 200/400/420/440  FX5200/5600
    MatroxG450/550
    INTEL 915/945G/845G/865G
    Notice:
    1.       For GeForce 8400GS, 8500GT, 8600GT, 9400, 9500, 9600, 9800 , it is suggested to use card SDK version higher than V4.3
    2.       It is suggested to use the latest driver for most of the display adapter above, but for the models listed below, it is possible that the latest driver will not support card live-view display, and you’ll need to install the driver version as the list indicates:
    NVIDIA Tnt/Tnt2 , GeForceMx200/400: V2720 driver(2002)
    NVIDIA MX440/FX5200/FX5600: V53.03 driver
    INTEL 845G/865G onboard display unit: WIN2K_XP135 driver (2003)
    ATI Radeon 9200: V6.14.10.6414 driver
     
    Industrial PC:
    EVOC fsc1812 Q965 series
    EVOC  fsc1715  CPU: P4  2.0G  Display Adapter: RADEON 9200 Series(on-board)
    EVOC fsc1713  CPU: P4  2.8G  Display Adapter: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller(on-board)
    NORCO 860   CPU: P4 2.8G  Display Adapter: RADEON 7000 Series(on-board)
    NORCO 860   CPU: P4 3.0G    Display Adapter: RADEON 7000 Series(on-board)
    NORCO 740   CPU: P4 2.66G  Display Adapter: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller(on-board)